Who we are

Our website address is: https://rafwidows.org.uk/.

This Privacy Policy describes how Royal Air Force Widows Association (“we,” “us,” or “our”) collects, uses, and discloses personal information when you (“user” or “you”) access and use our website [https://rafwidows.org.uk/] (the “Website”), including any membership area or related services. We are committed to protecting your privacy and handling your personal information with care. By using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information directly from you when you create an account, sign up for membership, or use specific features of the Website. The types of personal information we may collect include:

– Your full name

– Contact information (such as email address, phone number, and mailing address)

– Date of birth

– Username and password for your account

1.2 Usage Information

We automatically collect certain information about your use of the Website through cookies and similar technologies. This may include:

– IP address

– Browser type and version

– Device information (e.g., device type, operating system)

– Clickstream data and website navigation paths

– Dates and times of visits

2. Use of Information

2.1 Personal Information

We may use your personal information for the following purposes:

– To provide, maintain, and improve the Website and its features

– To communicate with you regarding your account, membership, or any updates

– To respond to your inquiries and provide customer support

– To send you promotional offers, newsletters, or other marketing communications (you can opt-out of receiving these communications at any time)

2.2 Usage Information

We may use usage information for the following purposes:

– To analyze and monitor the usage patterns and trends of our users

– To improve the functionality and performance of the Website

– To customize and enhance your experience on the Website

– To prevent fraud and enhance the security of our systems

3. Sharing of Information

3.1 Service Providers

We may engage third-party service providers to perform various functions on our behalf, such as hosting, data storage, analytics, and marketing. These service providers may have access to your personal information but are obligated to maintain its confidentiality and use it solely for the purposes of providing services to us.

3.2 Legal Requirements

We may disclose your personal information if required to do so by law, court order, or governmental authority.

3.3 Business Transfers

In the event of a merger, acquisition, or any other business transaction involving a transfer of ownership or control, your personal information may be transferred to the acquiring entity, subject to the commitments outlined in this Privacy Policy.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

You have certain rights regarding your personal information, including the right to:

– Access and obtain a copy of your personal information

– Correct or update your personal information

– Delete your personal information (subject to legal requirements)

– Object to or restrict the processing of your personal information

– Withdraw your consent for marketing communications

To exercise your rights, please contact us using the contact details provided at the end of this Privacy Policy.

6. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links and Services

The Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites or services you visit.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Website. Please review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at Chair@rafwidows.org.uk.org.uk.